The Concierge Desk Representative I will professionally greet clients via the phone. This role will answer, address, and appropriately escalate, if necessary, any client communications regarding Deposits, Loans, general inquiries, and other client concerns. This role will work in the 10 PO Square Boston office and will report to the Concierge Desk Manager. This is a full time position. The Concierge Desk hours are 8am – 8pm. There will be a morning team and an afternoon team.